Privacy Policy

Last updated: 2 November 2026

This notice explains how NoteNova handles information in connection with purchases and support for its digital study products. Privacy contact: notenovadigital@proton.me.

Information involved
Depending on the checkout and your interactions, information may include your name, email address, phone number, order and transaction references, purchase details, payment status, access issues and support messages. SuperProfile, payment providers and any resource-hosting service may separately process device, browser, account and usage information under their own privacy notices.

Why information is used
We use order and contact information to verify purchases, provide access, respond to support requests, manage cancellations and refunds, prevent misuse and maintain required transaction records. This notice does not enrol you in marketing; optional promotional communication requires a separate appropriate basis or consent.

Service providers
Checkout and payments are handled through SuperProfile and its payment providers. Content access may use a third-party hosting service such as Google Drive. Information needed for payment processing, delivery or support may be processed by the relevant providers under their own terms and privacy policies. Opening an external resource may involve that provider processing your account or technical information.

Payment safety
NoteNova support does not request your UPI PIN, OTP, CVV, banking password or full card details. Please do not send sensitive payment credentials or unrelated personal or medical information in support messages.

Retention and privacy requests
Order and support records are retained as reasonably needed to provide the purchased service, resolve disputes and meet applicable recordkeeping obligations. Email notenovadigital@proton.me to request access to or correction or deletion of information held by NoteNova, or to raise a privacy concern. We may need to verify your identity, and some records may need to be retained for legal obligations. Requests about data independently held by SuperProfile or another provider should also be directed to that provider.

Security and updates
We aim to limit access and sharing to what is needed for the purposes above. No internet service can guarantee absolute security. Updates to this notice will show a revised date and will not remove applicable privacy rights.